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Shipping and return policy

We do our best to deliver the order to you as soon as possible. We try to ship orders within 3 business days. However, it is not always possible to respect this, sometimes the products are not in stock and the delivery of your order can take a little longer. There is an indication of the delivery time on the product page. If, for any reason, we cannot meet this delivery time, we will of course inform you as soon as possible.

 

The prices indicated on the online store include VAT, but exclude shipping costs.

 

Shipping costs

Standard parcel delivery:

- Belgium: € 5.95

- France: € 15.95

- The Netherlands: (from) € 9.95

Local delivery:

+/- 5.5 km from Oudenaarde or Kortrijk: € 3.95​

 

Return

You are not satisfied with your purchase? You can return it within 14 days. Please contact sales@reveurwrld.com to request a return.

 

The product must be returned undamaged and in an unused condition. Upon receipt of your return, you will be fully refunded (within 10 working days). Only the return costs are your responsibility.

 

Unfortunately, products purchased with a discount cannot be returned.

If you received a wrong product, RÊVEUR will bear all shipping costs.

 

 

Exchange

When it comes to a product, you can certainly exchange it within 14 days.

 

To exchange a product, you can contact us via the contact form or by e-mail: sales@reveurwrld.com

Only the return costs are your responsibility.

 

The product must be returned undamaged and in an unused condition.

Unfortunately, products that have been purchased with a discount cannot be exchanged.

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